Your goals – our service
Overview of services
GTAM is flexible and eager to help Louisiana tax collection authorities and tax-payers to have a smooth and favorable tax season.
Call Center
Our call center is based in Gretna, Louisiana and able to provide phone services regarding delinquent accounts. We utilize a "soft collections" approach with phone calls to tax-payers prior to the tax lien auction. The purpose of these calls is typically to educate and inform rather than collect. All GTAM phone representatives are well-versed in phone etiquette and armed with the knowledge to answer most questions regarding property taxes. Our goal is to make sure that every tax-payer is aware and well-informed of the status if their delinquent account as well as the tax lien auction process.
Additionally, our phones are open to receive calls from tax-payers to provide collection authorities relief from the steep influx of calls and questions which come through once delinquent noticing begins. We work side-by-side with collecting authorities to help resolve tax-payer issues and grievances.
Mennonite Research
Mennonite research was established through the U.S. Supreme Court case, Mennonite Board of Missions v. Adams, 1983. Through this case, the courts determined that prior to any tax lien auction, a certain amount of research and noticing must be completed to ensure that any party who may hold an interest in the property is notified of the delinquent status prior to the tax lien auction. This helps to ensure that all owners, mortgage holders, lien holders, heirs, and more are sent an "Interested Party" notice via mail and given the opportunity to act in order to protect their interest.
With over 10 years of experience under our belt, Mennonite research has become a familiar and fine-tuned process at GTAM. Our Mennonite research consists of a comprehensive review of the mortgage and conveyance records in the Clerk of Court within the parish the property is located as well as a large array of government and public resources to ensure a well-rouded search.
Post Auction Services
GTAM is able to offer noticing and research to lien holders after the tax lien auction. This research includes identifying all property owners and ensuring that they are sufficiently notified of the tax lien status of the property. By performing this research and noticing, tax lien holders can be sure that all statutory requirements and responsibilities are attended to. Allowing our team to issue ample noticing increases the property owner's opportunity to pay and makes for a smoother redemptive period for all parties involved.
Let us help you have a smoother property tax season.
Address
423 10th St.
Gretna, LA 70053
Contact
Telephone: (504)799-2933
E-mail: gtam@gtamservices.com
Office Hours
Monday – Friday
8am – 5pm